Turning Over Turnover: Thinking Systemically about Worker Retention in Texas’ Child Protective Services

  Abstract: This article explores Texas Child Protective Services (CPS) caseworker turnover, utilizing a systems thinking approach to exemplify possible applications of systems thinking in the public policy realm. Caseworker turnover inhibits the success of child services agencies in most states, and despite expenditures of state resources, efforts to lower turnover have failed. Initially, the … Continue reading Turning Over Turnover: Thinking Systemically about Worker Retention in Texas’ Child Protective Services